Refund

Refund Policy

For ShopSunwearOnline customers, the sections below set out returns, exchanges, and refunds.

How ShopSunwearOnline handles starting a request
A return or exchange begins when you, contact us at Support@ShopSunwearOnline.shop before sending the item. Once the request is approved, ShopSunwearOnline will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

What ShopSunwearOnline customers should know about refund timing
When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

ShopSunwearOnline: support
For return or exchange assistance, contact Support@ShopSunwearOnline.shop or 6613739832.

What ShopSunwearOnline customers should know about exceptions
Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

ShopSunwearOnline: order problems
If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

condition of returns at ShopSunwearOnline
Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Our approach at ShopSunwearOnline to eligibility
Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Merchant Information
Business name: ShopSunwearOnline
Brand name: ShopSunwearOnline
Email: Support@ShopSunwearOnline.shop
Phone: 6613739832
Physical address: 834 W Mallon Ave, Spokane, Washington, 99201, United States